Resolve incidents faster and more efficiently
By integrating data, Buj becomes the center for service requests.
Connect user requests and appropriate team members to resolve support to
quickly deliver solutions and improve turnaround time.
Works with team more efficiently for faster MTTRs
(Mean Time To Resolution)
New tickets show up in Buj. Work across the team while keeping tabs on ticket state.
Access knowledge easily and efficiently
Integration with your knowledgebase puts all the required knowledge at the fingertips of the team so they can deliver resolutions faster.
Integrate to save time and improve delivery
Build your own two-way integrations with Buj to be able to resolve service requests within Buj.